. The other EasyAgile user stories only seems to work with next/gen. 4. Question ; agile; jira-cloud; next-gen. For other project types, this could be the Story, or even another Issue if an explicit parent-child relationship is setup in Jira. TMP = next-gen. Renaming next-gen and classic projects in Jira Cloud - Jira Cloud Announcements - The Atlassian Developer Community Jira Development Jira Cloud. To restrict your Next-Gen projects to only specific users, you must follow the steps below: - Navigate to your next-gen projects > Details > In the Access field, select private: - In the tab people, define which users should be able to access the project, selecting the role you want for them. Apart from the similar design with Trello, Next-gen projects provide the same features as JIRA classic projects, however, with less/simpler customization options than the classic version. Roadmaps: Jira is highlighting user-friendliness when it. Jira Issues . UX, Frontend, Apps, backend etc. This differs from classic projects, where you might share one issue type scheme for example across multiple projects. Keep a look out for further updates. Hi, We have a custom field for Engineering Priority that is on Zendesk tickets. This feature was just introduced very recently along w/ the Premium platform. This product roadmap encompasses where our customers tell us they are going next, and the features we need to build to help them get there. Introducing subtasks for breaking down work in next-gen projects. Given a scenario, recommend the proper configuration of board columns, workflow and statuses. Ad. How, with the next generation Jira, can I have a custom f. . Support for project categories: Assigning categories to next-gen projects now works the same way as classic projects. Creating a Jira Classic Project in 2022. View and understand insights in team-managed projects. It was added in the next-gen Kanban projects due to several customer requests about it. 1 accepted. I would like to use Components in Jira Next gen project. Thanks Chris. Create multiple Next-Gen boards. Ask a question Get answers to your question from experts in the community. Andrew Burleson, a Team Leader for 12 developers working on Atlassian’s Statuspage tool, recently moved some of his teams from Jira Software’s classic to next-gen project template and took the time to answer a few questions about the experience. When I create a new project, I can only choose from the following next-gen templates. You can easily configure settings like request types and fields with drag-and-drop editing and reordering, all in one place. , Classic project: 1. Part of the new experience are next-gen Scrum and Kanban project templates. Copy next-gen project configurations and workflows Coming in 2020. Next-gen projects are now named team-managed projects. Ask the community . Editing this associated screen may impact other request types with the same screen. In this JIRA cloud tutorial, we will learn about Jira classic project vs next-gen project features and how is. We hear d the name “next-gen” can be confusing, so we’re renaming next-gen and classic in a way that is much more clear and descriptive of the projec t type: Next-gen projects will be named team-managed projects. Project admins can learn how to assign a next-gen. I know a LOT of people have had this issue, asked. Cross-project planning is only possible in Advanced Roadmaps, which is included with Jira Software Premium and Enterprise. I have administered Rally for 8 years, never used Jira, and want to understand real life pros/cons of using a Next-Gen or Classic Project. Does. Create . 4. In order to create such automated processes, we would need to expose all the internal schemes when migrating to Server so next-gen projects would look lie classic projects in Jira Server. . Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works. Hi, As a company we want to take profit of the possibility that everybody can create their own projects using Next-Gen Projects, but we want to have Classic Projects for "company projects". The JIRA Software project icons are also prepared to be used in Confluence Spaces. There is ability to 'move' from next-gen to classic but this is not without compromises and manual data entry/ data loss. I created next-gen project which is easier to manage but there are lot of things not present in it like most of the reports, selection of timezone, components and release etc. In this JIRA cloud tutorial, we will learn about Jira’s classic project vs next-gen project features and how is the classic project in Jira different from Jira’s next-gen projects. JIRA Cloud Tutorial #3 – Jira Classic Project vs Next-gen Project. The major difference between classic and next-gen is the approach they take to project configuration and customisation. If admins are added to new projects in Next-Gen, is there a cost impact for that us. Board Settings > Card Layout to add additional fields to the backlog or board views. . It's a visual indication of how many issues are passing through each column of your board. When I go to move all my issues using the bulk-move, no where am I prompted to map the custom fields from new-gen to classic. After we examined the history, we found the reason such historical queries worked for some and not for others was that the "some" were imported from a Classic Jira project whereas the "others" we created new within the Next Gen Jira project. Additionally, a jira filte. Change the order of any 2 fields and click Save. Each project type includes unique features designed with its users in mind. 2. JIRA cloud comes with classic and next-gen projects. Posted on October 27, 2020 by Shalini Sharma. In Jira Software, cards and the tasks they represent are called “issues”. Administration of projects is the key difference between the classic and next-gen projects. I created 3 global custom fields in Classic. After we examined the history, we found the reason such historical queries worked for some and not for others was that the "some" were imported from a Classic Jira project whereas the "others" we created new within the Next Gen Jira project. Having tried the next-gen templates out recently they are lacking some of the most important features – issue schemes, workflow association etc. I was advised by our support team that Next Gen projects are not supported via the Jira Connector at this time. The timeline view is valuable for creating and planning long-term projects. Next-gen projects do not support sub-tasks, so any issue which is not configured with a Standard issue-type will be lost as mentioned in the documentation below: Migrate between next-gen and classic projects. Now I have another new NextGen project and I want to include tickets from this project into my classic board sprint. When Jira admin changes a scheme or screen, every classic project that uses that configuration changes accordingly. And in this post, I will cover all the advantages of using nextgen projects for software development. If you’re moving from a team-managed project using epics. We will talk about benefits of Scrum and Kanban templates and do an overview of both. The names were updated from “Next-gen” projects to “Team-managed” projects and “Classic” projects to “Company-managed. We prefer the ease of use and set up of next-gen projects, but need the ability to monitor and manager multiple projects at once. In this article, I want to talk about JIRA next-gen (and hence they refer to their older version as classic :) ). JIRA Cloud Tutorial #3 – Jira Classic Project vs Next-gen Project In this JIRA cloud tutorial, we will learn about Jira’s classic project vs next-gen project features and how is the classic project in Jira different from Jira’s next-gen projects. In fact, Next-gen projects were created to provide simple functionalities for teams which do not need the complexity of JIRA software as Contexts for Custom fields, Field Configuration Schemes, etc. For example: Epic links and issue links: Any issue links in your classic project will not exist in your. As Naveen stated, we now have full support for the Jira Next Gen Project. not for a Jira Admin, but for a project admin. But don't let this put you off - try to apply how you work to both Next Gen and Classic and see what you like best. Here’s how OSLC Connect for Confluence works: Go to the OSLC Connect for Confluence page on the Atlassian Marketplace. So if I click New Project, I get 2 options - Classic Project or Next-Gen Project. pyxis. Given an ART has multiple Product Teams, what are the advantages/disadvantages to using. The status colours are determined by the status category the status is in. 3. It's Dark Mode. We still don't know when it will be implemented for Business projects. When it comes to configuring next-gen project, it was a page, yes "a" page and few. Be on the lookout for an email from our support system with further details. Although originally developed for software teams, 50% of all Jira users today use the software for non-IT projects. Now featuring Dark Mode. But since that time, we’ve been hearing that the name “next-gen” was confusing. a. Select Projects. Assuming next gen project do not support historical queries, here are my two issues: 1. Currently, we are using multiple Next-Gen projects in our JIRA cloud. Related to reports, next-gen projects currently have three and it will be implemented more. I have yet to find a reason to use next gen projects but if you just need to get going and have it ready today without much knowledge, then they are great. Jira User: A next-gen Jira user has the same role as a classic Jira user, they can create tasks, edit and work on issues. Bulk transition the stories with the transition you created in step 2. Hello Atlassian Community, My name is Bryan Lim and I'm a Product Manager working on Jira Software. So after a year of using the new Jira Software (a. For more information about Atlassian training. When making a new project in a Jira Cloud product you will be creating a project from one of those three types. Track and manage all aspects of your team's work in real time from the convenience of your iOS or Android device with Jira Cloud mobile. Ask a question Get answers to your question from experts in the community. Please see the answer below from. Create and assign an issue to a particular fix version. Upwards of 4 second lag when trying to just click and drag a card/ticket across columns. Request type fields are based on their associated issue type’s fields. ) In the top-right corner, select more (•••) > Bulk change all. NextGen: Simpler project configuration giving project admins more control for set up without needing a Jira admin. Hi, Is there an easy way to distinguish the difference between next gen and classic projects? I can see it says company managed and team managed but not if it's next gen or classic? Thanks, The new Jira Software experience is easier to configure and grows more powerful every day. Kanban boards are a way of visualizing work (in progress and upcoming) to maximize efficiency and the collective workflow. But not able to move the custom field info to Classic. next-gen template ), I wanted to share some practical tips that will help design teams to succeed using Jira Software. Next-gen and classic are now team-managed and company-managed. Hey everyone, I know when you delete a classic jira project issues are not deleted. Practically, the only difference between one template and another are the features initially selected for each of them: In Scrum, your work is defined by Sprints and you need a time estimation to track and finish your work, while in Kanban you. Please confirm that we will still have the ability to view classic view even AFTER 3/31/21. View More Comments. As a reverse migration will not recover the data there is not much. Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive: Next-gen projects are now named team-managed projects. Classic projects have a huge number of options for planning, tracking, and reporting on your team's work. You can check out what's being worked on for next-gen at the Jira Software Cloud public roadmap. simply don't bother. next-gen projects and project templates. Next-gen project template does not support Zephyr Test issue type; Hello Everyone, I am the Atlassian Ecosystem Manager at SmartBear. Learn more about. If you want to LINK the data, keeping it separate and referencing as needed, you would need an OSLC connect tool - SodiusWillert's tool is excellent. :^) Checking the REST API, there is an attribute of "style" (classic or next-gen) but it is not accessible unless you called the REST API from the automation rule for the issue's project. Something seems to be off on the Jira side, but I'm not sure where to look. Additionally, we’ve renamed our project types (next-gen and classic) to make them clearer and more descriptive: Next-gen projects are now named team-managed projects. It's missing so many things that classic projects do. Hello! It sounds like you have a special interest in releases. You can now assign additional statuses to a Done status. Innovative companies leverage Jama Connect to get up and running fast with a modern requirements management process that tightly aligns with industry standards and practices. Ersin Yılmaz@ersinyilmaz. Classic projects will be named company-managed projects. Your project’s board displays your team’s work as cards you can move between columns. Repeat the same process to associate one or more Jira issues. While I wish that there was something in the Projects view page by default there is not. I also did not find a way to configure these. I have a NextGen Project in Jira Cloud on a Ghost IT instance. 5. the workflow TO DO/IN PROGRESS/DONE is the default in next-gen proejct for roadmap view. I'm experiencing the same issues. Assuming next gen project do not support historical queries, here are my two issues: 1. If I select Classic I am given Kanban project by default, but if I click 'Change template' the list of different templates appears on the screen. Capacity Management / Resource Utilization 4. Thanks,My name is Ivan, and I’m a Product Manager on Jira Software Cloud. Turn on suggestions. Navigate to your next-gen Jira Software projec t. 1 answer. Since the dates you refer to were (most likely) stored in custom fields in your next-gen project, these were lost on transfer. But information on the custom fields are lost during this transition. Hey Ollie - I just encountered a situation with a customer where they were trying to integrate a Next Gen project via the Jira connector with Jira Align. The commit is published to the Azure DevOps Server/TFS. Thanks for the reply! If I export the data for the custom fields, then migrate to the classic project, can I then take the custom field data I exported and import it to the. JIRA Cloud Tutorial #3 – Jira Classic Project vs Next-gen Project - RCV Academy In this JIRA cloud tutorial, we will learn about Jira's classic project vs next. one Jira Project for all ART Product Teams, with one board dedicated to each. Create your own workspace. configured by project team members. The specific steps would be: - Navigate to your classic board > Click on the three dots Icon > Board settings > Edit filter query. They're powerful and highly configurable. I am using a Next Gen project with I believe a Kanban board (not sure how to tell). It allows you to customize the hierarchy between issue. Esther Strom Jan 29, 2019. A vast majority of agile teams utilize the scrum and kanban templates, and within these. Hi @Dakota Hanna -- Welcome to the. Thanks for the response. I have inherited a few next-gen projects with many issues; some in epics, some not. Create . Thank you all for leaving feedback and voting for this issue since it helped guide our development. But for projects that need flexibility, Next-gen simply is not ready. Parent. From your project’s sidebar, select Board. Select Move Issues and hit Next. These are some of the third-party options available to achieve this functionality: Easy Agile Roadmaps for Jira. This will allow you to (in the future) view all NG easily. NextGen is good for a small team project that you are going to dictator the hell out of but in the grand scheme of things, classic is your best bet until features reach a point of. Jira gave teams freedom in doing what they needed and adapted to the most demanding requirements. For example, only Business projects (also known as Jira Work Management projects) have the new list and. Having Company Managed (previously known as Classic) projects and Team Managed (previously known as Next Gen) projects in one Jira instance is possible only when you are using Jira Cloud. The goal of next-gen projects is to simplify Jira project configuration experience for administrators and end-users. As for now, please use the workaround above, or contact us if you have any questions. It's worth noting there are certain features in Jira that are. Feb 27, 2019 • edited Mar 01, 2021. Browse templates across the Jira products you own, with additional information to assist you in finding the template that best fits the way your team works. In the intervening year, a fan favorite of the next-gen Jira Software experience has been its native roadmapping feature – in fact, within one month of launching the next generation experience, 45 percent of customers were using this functionality, making it the most rapidly adopted feature in Jira’s 18-year history. We're hoping to gain the following by upgrading to Jira Cloud Premium and want to confirm that we can get these and see if anyone has helpful tips for employing: 1. This is for a project our support team uses to track feature requests. Hi @Esther Strom - As far as I know, there's is no way to easily see which ones are classic vs next-gen. Several custom fields I have in Next Gen are not in classic. Learn about Next-gen projects in Jira Cloud, and explore the differences between Next-gen and Classic projects. would be managed in a much more robust end simplified way, without losing the key functionality. Roadmap designing is friendly. They can be used to schedule how features are rolled out to your customers, or as a way to organize work that has been completed for the project. Practically, the only difference between one template and another are the features initially selected for each of them: In Scrum, your work is defined by Sprints and you need a time estimation to track and finish your work, while in Kanban you. When I move the issue form Next Gen to Classic it clears those fields. Therefore, most of the features and settings in the classic version are. Unfortunately, You are correct to say that the custom fields of Classic Projects are not applied for Next-Gen Projects. . How do I know if I'm in a next-gen project? On the bottom of your project sidebar, there will be an icon with text "You're in a next-gen project", along with a Give feedback and a Learn more. Something seems to be off on the Jira side, but I'm not sure where to look. How to tell the difference between next gen and classic projects? Ifza Khushnud Jun 24, 2021. Hello, I tested out the Next-Gen service desk for a few months, and now my team wants to connect the service desk to real projects which means creating a new JSD project on the correct domain. 1. " So, currently there is no way to create a custom field in one project and use it in another. Issues are the heart of Jira. . We have Jira Classic. Thanks for reaching out and first, "Epics" are a native function in the next-gen projects, and additional details on working with epics in a next-gen project type can be found in: "Manage epics in next-gen projects". Start a discussion. Select Trash from the sidebar. Only Jira admins can create. Hi @Jenna Goodward - There is currently no way to have multiple boards associated with a next-gen project. It's free to sign up and bid on jobs. Posted on October 27, 2020 September 12, 2021 by. I've opened a ticket in our support system on your behalf so we can investigate what you're seeing in your Jira trial. Nilesh Patel Nov 20, 2018. Next-gen projects are much more autonomous if comparing them to classic projects. The phenomenon of such success can be explained by focus on team results rather than establishing the strongly regulated processes. Aha! roadmaps for Jira. Having tried the next-gen templates out recently they are lacking. . Click Select a company managed template. We are able to do this in another project which is the next generation version and are wondering if its just something on this particular board or if it’s a limitation of the Clas. We will start with comparison between NextGen and Classic projects, then we will move to templates. If you want, select Change template to see the full list of next-gen project templates. If you found this video tutorial helpful, you can learn more by enrolling in our comprehensive, hands-on training course (Jira Administration Part I) at Atlassian University. Formula for the Epic Name column: thisRow. If I choose Classic, then Change Template, I get a. The functionality. Select Move Issues > Next. Your project’s board displays your team’s work as cards you can move between columns. The original sprint the issues were in before you migrated the issues to. ^ will return all the issues in that project that are in the backlog (have no sprint). Ask the community . Time Tracking 5. 1. Describe users and roles in a project (standard users, project administrators, next-gen project access). This means that every single team working in Jira Software Cloud will get access to a powerful basic roadmap. This allows teams to quickly learn, adapt and change the way. The. No board settings / or the "+" symbol to add a new column in Jira next gen project: Board settings available and the "+" button to add new columns in Jira classic project: Any ideas or solutions to solve this issue? Thanks in advance KatjaHi, Colin. We are rapidly shipping new, innovative features to make using Jira Software easier while increasing its power. Have logged time show up in the Worklogs. Best regards, Petter Gonçalves - Atlassian Support. What If Scenario Analysis. Issue now has a new field called Parent. Because of this, you'll have two options when creating a new project in Jira Cloud---Jira Classic or Jira Next-Gen. One of the reasons that I choose Classic project instead of Next-gen project, is that Next-gen projects have some limitations. They are built with the most important features of Classic Jira incorporated. If the bottom-left of your project sidebar doesn’t have this message, you’re in a company-managed project. We have carefully (some might say excruciatingly so) chosen names that are descriptive. For example, I have two different Next Gen projects with project keys: PFW, PPIW. Workflow can be defined to each. I hope that helps. In this article, I want to talk about JIRA next-gen (and hence they refer to their older version as classic :) ). . It seems that Next Gen is a slimmed down less feature-rich version, but that isn't what. If for any reason, you need to change the project type, you’ll have to create a new project,. In this JIRA cloud tutorial, we will learn about Jira classic project vs next-gen project features and how is the classic project in Jira different from Jira next-gen projects. Jira Cloud for Mac is ultra-fast. Default language in Classic can be set / changed anytime, but Next-gen has to be setup upon creation. . by GLiNTECH Looking at project and task management tools and trying to decide between Trello, Next Gen and Jira Classic? Here is a quick chart comparing the main features. Currently trying to utilize the Next-gen Jira, using the "Move" functionality to take a ticket from a Classic Jira project when attempting this it asked map field etc. whilst I can get subtasks for tasks,stories etc to link through the import, it is not possible yet to link the story to an epic (this is on the roadmap for 2020). If you are talking about the Dashboards that are created from the Dashboards menu option in the menu bar at the top of the screen. On the next-gen templates screen, select either Scrum or Kanban. We heard this frustration and have made updates to correct it. We are porting projects from next-gen to classic as we migrate from Jira Cloud to Jira Server and it is not easy. I would like to move to a 'Next-Gen' board to take advantage of the additional functionality available - however, I don't want to lose sight of JIRA actions previously completed on the Classic board. Currently there are no straight-up migration features. How to automate your next-gen workflow to save more time. We have two types of projects: company-managed and team-managed (formerly known as classic and next-gen) projects in Jira Software Cloud. This year Atlassian renamed the project types to use more meaningful nomenclature. We have created a new project using the new Jira and it comes ready with a next-gen board. 4. How to build Jira Next-Gen Roadmaps & Easily identify Dependencies. Posted on October 27, 2020 September 12, 2021 by. Then. New issue view. Choose a name and key, and importantly select Share settings with an existing project, and choose an existing classic project as a template. Kanban boards use a dynamic assembly of cards and columns. 2. Additionally to that options, I suggest you to vote and watch the suggestion below to increase its priority and also receive notifications about any updates: Enable Roadmap. Join Peter Grasevski, Developer for Jira Service Desk Cloud, to discover the differences between next-gen and classic projects, how Jira projects will change over the coming years. Set up and maintained by Jira admins, company-managed projects are the best choice for teams who want to work with other teams across many projects in a standard way, such as sharing a workflow. Classic provides an option to setup a simplified status label for the customer's view, while Next-gen does not. The classic Jira projects work, but the jql seems to be wrong for Next-Gen projects. The first step is to head over to the Automation page and to click create a new custom rule. Hi @brent_johnson , Jira Product Discovery is built as a "team-managed" project in Jira (vs "company managed"). Now I need to know how to migrate back to classic project to get all those things back. My main use is to add a multi selection field which every item is connected to a user in Jira. with next Gen. Select the "Alert user" action and fill in the "Users to. OSLC Connect for Windchill. How are next-gen projects different from classic projects? As mentioned before, there are new concepts in the next-gen model that did not exist in the classic. g. The various requirements must be. I have been charged with setting up a project for a project for a fairly simple team migrating from Rally to Jira. I'm on Firefox on Mac and Windows and the next-gen board is unusable. If we have a software development team that uses classic Jira and a data science team using Next-Gen, can we share issues (Tasks/Sub-tasks) between. Supported servicesWe are transitioning our project management software to Jira. Ask the community . Otherwise. Find your classic project and select the three dots > Restore . With that said, currently, it’s not possible to add tickets from Classic. Hi, As a company we want to take profit of the possibility that everybody can create their own projects using Next-Gen Projects, but we want to have Classic Projects for "company projects". Get all my courses for USD 5. It's not so much that classic projects will be phased out in favor of next-gen. Hi, I miss the point of these features since they already exist in classic projects. View a list of versions, their status (released, archived, unreleased) and the progress of that version via the releases page. Click on the magnifying glass, scroll to the bottom and in the Advanced search dropdown select projects. Click X to remove selected commit association (s). The Next-Gen is an individual project, designed to be more straightforward than the classic Scrum and/or Kanban template, with a single board, simple workflow and limited field options to be used at the issue detail view, this includes that issues from your Next-Gen project will only be available inside of that project, you shouldn'thave. Essentially in a team-managed project, the team using that project can configure their own specific issue types, fields and workflows whereas a Company managed project configuration is determined by a jira administrator allowing projects to share configuration. Add the on "Issue created" trigger. There is no such a concept of next-gen projects in Jira Server. On the Select Projects and Issue Types screen, you'll need to select where the issues from your old project will go. Here's what I see as the important details. When I create the new task it has the correct status but is only visible on the web view of our Jira account in the project's backlog, and not the board, unless I physically move it. Meaning, the users that are connected to an item, will receive an email when the task that they are related to, is updated. OSLC Connect for Jira allows you to navigate directly to the DOORS asset with just a click!Instructions on how to use the script is mentioned on the README. +1 for this, I started using next gen recently, and besides having a roadmap in addition, I can't really see the point of using Next Gen and having all the important features from the classic version removed. If I create a filter using this query: project in (pfw, ppiw) This returns all of the tickets in those projects. The filter shows all the issues I want in my backlog. I would recommend jumping on this thread in the Community to discuss if there is another type of report that you're looking for:. You'll need to ensure in the Next-Gen Projects you have a project role with the "Move Any Issue" permission, even if you're a Jira Admin. One of our teams/projects is migrating over to Next Gen. Versions in Jira Software are used by teams to track points-in-time for a project. 3. 6. But don't let this put you off - try to apply how you work to both Next Gen and Classic and see what you like best. Hi @Joe G, Next-Gen projects don't use custom fields globally across projects like classic projects, that is why you don't see a "field scheme. There is a subsequent body of work that we are just about to start that will give: My use case: I am moving all my issues from a new-gen project to a classic project. In fact, the sub-task functionality is a relatively new feature in next-gen (It was implemented two months ago as you can see in this link), so I believe our developers will be adding further improvements to it in the. If you want to use Next-Gen features with existing issues right now, you will need to create a new Next-Gen project and move issues from your current Classic projects. Atlassian JIRA JIRA Cloud Tutorial. 99/Month - Training's at 🔔SUBSCRIBE to. It's a big difference from classic projects, so I understand it can be frustrating. Benefits of using Jira Next-Gen vs Jira Classic Project Types. * ONLINE JIRA COURSE by ANATOLY *WATCH ME OVER THE SHOULDER BUILD JIRA FOR TEAMS - confused? Book 1-on-1 ti. If you need a customized workflow, Classic projects are where you want to be for now. Search for jobs related to Change next gen project to classic jira or hire on the world's largest freelancing marketplace with 23m+ jobs. Viewer: As the name implies, the viewer can view and comment on issues. Please, let us know more details about your use case and we will test here to confirm if it’s. It seems to work fine for me if I create a new Scrum board using a filter. It came about as Atlassian developers wanted to combine the. I am trying to determine the key features and functionality that would be lost using a Next Gen project type vs a Classic Project Type. ) and we’re exploring ways to enrich the Code in Jira page with additional data such as open Pull Requests. Hi @Conor . Setup and maintained by Jira admins,. Regards,Open ‘Issue Types’ in the project settings of the next-gen project and select the Issue Type for which you would like to configure restrictions for. For now, if you do need more thorough time tracking capabilities, the only thing I can suggest is to use Jira Software's classic projects instead. . Learn how to get started, enable features, and manage team-managed projects in Jira Software Cloud. However, there was a lot of comparisons between Classic and next-gen as they both lived within Jira Software. Please put as much information as possible and screenshots will help a lot as well (if you are no sensitive data).